Job Description

Title: Live Chat Support Agent
Experience Range: 0 - 0 Years
Compensation: 0 - 0 /
Employment Type: Full-time
Minimum Education: Bachelors
Domain Experience: Customer Support, Live Chat Support
Roles and Responsibilities:
- Respond to incoming customer inquiries via live chat in a timely and professional manner
- Assist with product/service questions, order tracking, account issues, and basic troubleshooting
- Provide accurate, clear, and concise information to customers
- Escalate complex or unresolved issues to the appropriate departments
- Document customer interactions and feedback accurately in internal systems
- Meet performance metrics such as response time, customer satisfaction, and chat handling volume
- Maintain up-to-date knowledge of products, services, and company policies
Other Skills: Written communication, Grammar, Spelling, Chat platforms, CRMs, Typing speed, Customer support, Issue resolution, Order tracking
Key Notes: The role requires excellent written communication skills, experience or comfort with chat platforms and CRMs, and the ability to multitask in a remote environment. Typing speed and prior customer support experience are advantageous but not mandatory. Flexible shift availability with day and night options is important.

Job Tags

Full time, Remote work, Flexible hours, Night shift,

Similar Jobs

HASC Personnel Services, Inc.

Physician Assistant (1099) Job at HASC Personnel Services, Inc.

...treating patients. He or she may also assists in minor surgical procedures following... ...remote medical evaluations through telemedicine platform. Support case management efforts... ...be a certified Nurse Practitioner or Physician Assistant. Strong proficiency in performing...

Elfie

Chief Financial Officer Job at Elfie

...counterpart in cross-functional strategic planningWhat Youll NeedExperience10-20 years in finance, including time as CFO or VP Finance... ...EducationBachelor's in Finance, Accounting, or EconomicsMBA, CPA, or CFA a strong advantageYou won't fit with our culture...

Medical Solutions

Travel Interventional Radiology Nurse Job at Medical Solutions

...Job Description Medical Solutions is seeking a travel nurse RN Interventional Radiology for a travel nursing job in Phoenix, Arizona. Job Description & Requirements ~ Specialty: Interventional Radiology ~ Discipline: RN ~ Duration: 13 weeks ~40 hours per...

Zobility

Global Information Technology Director Job at Zobility

...Job Description Responsibilities: Global IT Director has a key role in the organization, responsible for: Strategic Leadership & Digital Transformation Data & Analytics Strategy Cybersecurity & Risk Management Financial & Strategic Investment Management...

Charter Dura-Bar, Inc.

Maintenance Electrician III Job at Charter Dura-Bar, Inc.

...family!***$5000 Hiring Bonus*** At Charter Dura-Bar, our Maintenance team is the backbone of our operations, keeping everything... ...two years technical training with two plus years industrial electrician experience. Five plus years industrial electrician experience...

Live Chat Support Agent Job at appraisals phoenix & estates llc, New York, NY

S1RYZmdmYi93bUUxS2c2amQzNEZjUFdaaFE9PQ==