Job Description

Overview

On-Site job only in Vancouver, Washington. Will consider hybrid work after training has been completed and all requirements are met.

About Columbia Credit Union

Columbia CU is a full-service financial institution with $2.3 billion in assets, over 100k members and we pride ourselves in our commitment to Making Life Better in the communities we serve. Since 1952, our commitment toward Making Life Better has earned us accolades and we are honored to be the recipient of several local community recognitions:

• Best of Clark County Award / The Columbian - 2008-2024
• Best in Business Award / Vancouver Business Journal - 2013-2024
• Corporate Philanthropy Award / Portland Business Journal - 2017-2024

Columbia CU Guiding Principles

Vision : The most trusted, respected, and sought-after financial institution, providing innovative solutions and support for our employees, members, and communities we serve.

Mission : Bringing people together to make life better for themselves and their communities.

Value Proposition : Earning your trust with knowledgeable people and digital options so you can bank Columbia how and when you want.

Leadership Philosophy : Leaders at Columbia CU inspire enthusiasm and accountability that drive our mission. Leaders build engagement and communicate honestly and openly. By rallying everyone around our shared vision, Leaders model and expect the best from individuals and teams.

Core Values

• People - We have a passion for helping each other and our members.
• Community - We have a passion for contributing to the success and growth of the communities we serve.
• Financial Wellness - We have a passion for providing the financial education, tools and assistance that create financial wellness and stability for our organization, each other, our members and the communities we serve.

Benefits

• Executive Level Benefits
• A hybrid home office option can be considered in Vancouver, Washington or Portland, Oregon areas only AND after on-site training has been completed and all work from home requirements are met.

About The Role

We are seeking a hungry, humble and smart senior leader to oversee key organizational areas as our Chief Administrative Officer (CAO). As a key member of the executive team, the CAO will be responsible for collaborating with other leaders to drive operational excellence, optimize efficiencies, and ensure alignment between day-to-day operations and long-term strategic goals. The position requires strong leadership, communication, and interpersonal skills along with a drive for action and results.

The CAO will provide executive leadership of assigned functions, ensuring efficiency, effectiveness, and alignment with our objectives. Functions may include the following: Human Resources, Risk and Compliance, Information Technology, Performance Improvement and Strategic Planning.

Responsibilities/Core Competencies

• Results-Based Leadership: Drives high standards for individual, team, and organizational accomplishment; tenaciously works to meet or exceed challenging goals; derives satisfaction from goal achievement and continuous improvement for operational and financial metrics.
• Driving Execution: Translates strategic priorities into operational reality; aligns communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.
• Action-Oriented Leadership: Identifies opportunities and takes necessary action swiftly when needed. Sees what needs to be done, steps up to handle problems and gets things accomplished with a minimum of disruption or delay.
• Executive Disposition: Demonstrates a poised, credible, and confident demeanor that reassures others and commands respect; conveys an image that is consistent with the credit union's Mission and Values. Positively represents the organization in professional and community events
• Strategic Direction: Establishes and commits to a long-term business direction, in partnership with the CEO and executive team, after considering industry and financial data, resources, market drivers, and organizational values; anticipates and responds to shifts within the market, technology or policy environment that influence the delivery and management of financial services
• Cultivating Innovation & Leading Change: Identifies and drives organizational and cultural changes needed to adapt strategically to changing market demands, technology, and internal initiatives; cultivates innovation and catalyzes new approaches to improve results by transforming organizational culture, systems or processes.
• Business Acumen: Manages the budget and engages in the budgeting process for the organization demonstrating a keen understanding of basic business operations and the organizational levers that drive profitable growth; draws from personal experience to quickly evaluate business plans and processes to identify data or recommendations that need further investigation.
• Optimizing Work Processes: Leads a culture of continuous improvement and innovation where everyone seeks ways to improve processes and workflows and where everyone feels their ideas for improvement will be heard and considered. Isnt afraid to take risks. Lean or Six Sigma experience preferred.

Requirements

• A bachelors degree in a related field is required, masters degree desired.
• Leadership experience in, and oversight of, multiple business functions is required (for example: Human Resources, Compliance & Risk Management, Information Technology and Strategic Planning).
• 7+ years of senior leadership experience is desired.
• Action Orientation, Strong judgment and Decision-making abilities, a Drive to seize an initiative or solve the problem, and Outstanding Organizational Skills are required for this position.
• Comprehensive knowledge of credit union operations and financial management practices.
• Excellent interpersonal and leadership skills.
• Lean or Six Sigma experience preferred.

Compensation

• $285,000 - $305,000/ year
• Back Office Incentive Eligible

Columbia Credit Union follows all required COVID 19 health protocols

Equal Opportunity Employer/AA

Must be 18 or older to apply

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